Warranty
TechMaster® Carts - Industry-Leading Warranty
Every TechMaster® Cart is engineered using non-corrosive materials and weldless construction — eliminating weak points common to traditional welded metal carts.
10-Year Structural Integrity Warranty
Our 1” high-density polyethylene (HDPE) frame, aluminum core material (ACM), and all structural load-bearing assemblies are warranted for ten (10) years against manufacturing defects under normal commercial use.
Fade & Finish Warranty – 5 Years
Our sublimated aluminum panels will not chip, peel, crack, or delaminate, and are warranted against abnormal discoloration or fading for five (5) years when kept and used indoors.
Component Protection
- Wheels & casters: 3 years
- Drawer slides & locks: 3 years
- Shelves, handles & mounting hardware: 5 years
- Electrical accessories: 1 year manufacturer warranty
Zero-Downtime Claims
Warranty-approved components ship within 72 business hours. Full cart replacements ship before any return is required.
No Registration Needed
Coverage begins at purchase. Serial numbers serve as proof.
Transferable Coverage
Warranty remains active when carts are moved between departments or organizations under common ownership.
Exclusions:
• Abuse beyond rated load limits
• Accidental damage (drops, vehicle impact, tip-overs)
• Fire, flooding, chemical corrosion beyond normal commercial exposure
• Unauthorized modifications or drilling
• Third-party accessories not supplied or installed by TechMaster®
• Cosmetic wear caused by misuse, abrasives, or outdoor UV exposure beyond finish warranty
TechMaster® TotalCare Warranty (Optional Paid Add-On)
For a one-time purchase:
· Lifetime structural & finish coverage
· 5-year component warranty on ALL parts
· Accidental damage replacement (1 incident)
· Loaner cart shipped during repair
File a Warranty Claim
Please contact us using the form below to file a warranty claim.